Why is it important for someone in a management position to have effective communication skills?
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Consider the role of management. A manager is in charge of a certain area of operation and is often put in the position of maintaining and improving efficiency. As in any workplace, sometimes problems exist which dampen efficiency, even efficacy. A manager must be able to diagnose these problems and come up with solutions that should improve the situation. These problems can be logistical – infrastructural problems that inherently make work difficult or inefficient, or interpersonal – tensions and conflicts between people working in the same place, in which case a manger may have to intervene and resolve such …
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